Shipping policy
Processing Times
Orders are packed and shipped within 1–3 business days (Mon–Fri).
During restocks or sales, processing times may be slightly longer.
Shipping within Australia
- Standard Shipping: 3–8 business days
- Express Shipping: 1–3 business days
(These are estimates provided by the carrier.)
Tracking
All orders come with tracking. You’ll receive your tracking number once your order has been dispatched.
Lost or Delayed Parcels
Once your parcel has been lodged with the carrier, delivery is out of our control. We are not responsible for delays, but we will always help where possible.
Incorrect Address
If the wrong address is entered at checkout, we are not responsible for replacement or refund. Please double-check your details before placing your order.